Frequently Asked Questions

Do I have to use helium to inflate my balloons?

You do not have to use helium to inflate any of our balloons, they can still look great hanging down from the ceiling or strung together as a banner.  However, they won’t float by themselves so it really depends on the look you want to achieve.

Can I fill script balloons with helium?

The shape of our script balloons means they can only be air filled and helium cannot be used. The balloons have tabs that allow easy hanging as a banner.

How do I get confetti to stick to the sides of the balloon?

If you fill the balloon with only helium the confetti may just fall to the bottom of the balloon. We find adding a little air into the balloon helps get the confetti to stick to the sides. Creating static will also help so rubbing the balloon against your jumper will do the trick as well.

Why are my clear balloons not clear?

Clear balloons appear cream before they are inflated. They will also look a little cloudy if not inflated to the correct size. Make sure they are inflated to their full capacity then just leave a little time for the cloudiness to clear after inflation.

How much helium do I need?

See Balloon Guide and helium chart

Do you offer next day delivery?

We can deliver on the next day by 7pm provided the order is placed before 12pm Mon – Thurs. Orders placed on Friday before 12pm will be dispatched same day, but we cannot guarantee next day service. Any orders placed over the weekend or on bank holidays will be dispatched on the next working day. Please get in touch and we would be happy to advise you. Please note that customers in the Highlands and Ireland may need to allow for an extra day on deliveries quoted and should consider this in time sensitive orders.

Do you deliver on a Sunday or bank holiday?

Unfortunately, we do not currently deliver on a Sunday or bank holiday. See delivery and returns for more details.

Can Best Day Ever deliver on the same day?

Unfortunately, we do not currently offer this service. Please see delivery and returns.

Do Best Day Ever deliver outside the UK?

We currently don’t deliver outside the UK as standard but we would be more than happy to discuss any specific orders. Contact us.

How much does delivery cost?

Please see our delivery and returns for more information.

What is your returns policy?

Please see our delivery and return for more information.

Still have some questions for us?

No problem! Contact us.